博文

目前显示的是标签为“wireless call center headsets”的博文

THE CORRECT WAY TO WEAR A CALL CENTER HEADSET

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  There are health benefits of using a professional headset for the call center. It is easy to cause spine deformation and muscle damage if holding a call center headset on the neck frequently.   1. It is more convenient to use the call center headset   The professional headset for call center  is a humanized product, which makes hands free and helps to improve work efficiency. Moreover, the use of a professional headset for call center in call centers and offices can significantly shorten the time for a single call, increase the number of calls per unit time, and improve the company's image. It makes hands free and makes communication easier.   2. The wearing method of a call center headset   It is not difficult to wear and adjust the call center headset . The headset should be firstly put on and adjust the position of the head clip appropriately so that it is pressed against the skull above the ears rather than against the ears.   The angle of wirele...

TIPS FOR PURCHASING CALL CENTER HEADSET

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  In general, the customer service staff of the call center have several requirements for the special call center headset:   1. The call center headset should be comfortable to wear   Customer service staff wear a headset for 8 hours a day. If the ergonomic structure of wireless call center headsets  is not well designed, customer service staff will feel very comfortable wearing them for a long time. And it will directly affect their work efficiency and mood. People who do not have worked as an operator cannot imagine this situation. However, if an office worker has an uncomfortable chair, how can he have high work efficiency?   2. The send effect of the call center headset   Customer service staff do not directly produce products, their products are services, which is the conversation between them and customers. Therefore, the microphone of the call center headset should have a clear voice to ensure a high level of service.   Many call centers have a ...